Cancellation Policy
At Bearded Browncoat, we understand that plans can change, and sometimes you may need to cancel an order. We strive to make the cancellation process as straightforward as possible while ensuring fairness to both our customers and our business.
Order Cancellation
You have the right to cancel your order under the following conditions:
Cancellation Before Shipment: If you wish to cancel your order before it has been shipped, please contact our customer support team at [email protected] as soon as possible. We will make every effort to accommodate your request. If the order has not been processed or shipped, we will issue a full refund promptly.
Cancellation After Shipment: If your order has already been shipped, you can still cancel it. However, please be aware that return shipping costs will be the responsibility of the customer. Once we receive the returned item in its original condition, we will process a refund for the product's cost.
Contact Us
To request an order cancellation or if you have any questions regarding our cancellation policy, please reach out to our customer support team at [email protected]. We are here to assist you and ensure a smooth shopping experience with Bearded Browncoat.
Please Note:
- Refunds for canceled orders will be issued to the original payment method used for the purchase.
- To facilitate the cancellation process, it's essential to provide your order number and relevant details when contacting us.
Thank you for choosing Bearded Browncoat. We appreciate your understanding and cooperation in adhering to our cancellation policy.